What do I do if I find a tour I want is sold out?

We will maintain a “wait list” for tours. We encourage the use of this feature because it offers two potential paths:

(1) you will be in line if and when someone cancels their reservation and
(2) it tells us the level of demand for a given tour and if demand justifies we will see what we can do to increase the capacity of the tour or add another section of it.

The procedure for being placed on the waitlist for a sold-out tour is as follows:

Call NMRA Headquarters at (423) 892-2846 during office hours 8:00 a.m. - 4:00 p.m. (EDT) Monday through Friday.
Have ready the tour number and name, credit card details.
You will be listed for potential openings on the tour.
If space becomes available Headquarters will fulfill the reservation, bill immediately and confirm by email.
For tours with sufficient people on the waitlist we may be able to schedule an additional bus.